#UNABLE TO SCAN TO COMPUTER HP UPDATE#
#UNABLE TO SCAN TO COMPUTER HP PRO#

However, it doesn't appear in either on the other computer in the same room where scanning works fine. HP said the scanner (or scanner portion of the device I guess) should show up in Device Manager and also in the Control Panel applet Scanners and Cameras, but it doesn't appear in either.

#UNABLE TO SCAN TO COMPUTER HP UPDATE#

HP had me run the HP LaserJet 3300 series software update version4.4, dated, from the Windows XP driver page and strangely, after installing this update and restarting the computer, it works exactly ONCE then it fails again. I have uninstalled (using the HP uninstaller) and reinstalled using the CD for the device about 3 times. I've talked to two techs now and spent about 3 hours on the phone and the problem is not resolved. I called HP Customer Care and paid $39 plus tax for an out-of-warranty support incident. but I get the same error on the computer. Figuring this might be causing the problem, I substituted an HP JetDirect 175x print server, which connects to the 3330mfp via USB. DigiLocker aims to provide a Digital wallet to every citizen so that all lifelong documents anywhere anytime including Educational, Identity, health records. I recently updated the firmware on this device remotely using HP Download manager.

If you are not able to scan from Windows Fax and Scan, continue to Step 4. If you are able to scan from Windows Fax and Scan, continue to Step 5. Windows Fax and scan will open, press New Scan at the top. The 3330mfp is connected to our network via an HP JetDirect 300x OfficeConnect print server, with a parallel connection to the 3330mfp. Press the Windows key + R on your keyboard, type wfs into the box and press OK. It is disconnected or turned off.' But she can print to it fine.ДЄlso, another person in the same room can scan fine with the HP utility and with Acrobat 7 Pro. That utility says 'Unable to communicate with device. I figured if I called HP support they would want me to use that instead of Acrobat. To simplify things I used the HP scan utility in the HP LaserJet 33xx Start Menu group for testing. She recently reported that Acrobat says 'scan cancelled'.

#UNABLE TO SCAN TO COMPUTER HP PRO#

One of my users creates PDFs from Actobat 7 Pro from the HP LaserJet 3330mfp.

Unable to scan to computer hp